/pos/terminals) is where a POS Admin or POS Manager manages them. Stores with a single till still need one terminal; stores with several manage them all here.
What a terminal holds
Adding a terminal
1
Open Terminals
Go to
/pos/terminals.2
Create the terminal
Enter a name, choose the store (POS Profile), and assign a cashier.
3
Activate it
Mark it active so it can be used at the counter.
Activating and deactivating
Toggle a terminal active or inactive from the list. Deactivate a till that is out of service so no one sells from it by mistake; reactivate it when it is back.Offline health
Each terminal shows its Pending Offline Sales count. A count above zero means the till made sales while offline that have not yet synced. Once the connection returns and the sales sync, the count clears. A count that stays high is a sign to check that terminal’s connection. See Offline selling in the feature overview.Roles
Upstream and downstream
Before: a store (POS Profile) must exist to bind a terminal to. After: an active terminal is what a cashier signs in to sell from; its offline queue feeds the sync that records offline sales.Best practices
- Give each till a name your staff recognise, such as the counter it sits on.
- Assign the right cashier so accountability is clear.
- Watch the offline count after any connection drop and confirm it clears.