POS Settings

POS Settings is where the Admin controls everything about how the POS works. Changing a setting here takes effect the next time the POS terminal is loaded. You do not need to restart anything.

Before You Start

You must have the Admin (POS Admin or System Manager) role.
Access POS Settings from the PointOfSale workspace in the Bizaxl back-office under Quick Access, or from the Configuration card.
POS Settings is a single record - there is only one copy, and it applies to all terminals.

Opening POS Settings

In the Bizaxl back-office, go to the PointOfSale workspace
Under Quick Access, tap POS Settings
The settings form opens

POS Settings form showing grouped sections for branding, features, defaults, and hardware

Section 1: Branding and Theme

These settings control how the POS looks to your cashiers and customers.

Field	What It Does
Portal Title	The store name shown in the POS header and on receipts
Logo URL	URL of your store logo image (appears in the POS header)
Theme Primary Color	The main accent colour (for example, your brand green)
Theme Accent Color	The secondary colour used for highlights and buttons
Theme Text Color	The dark colour used for headings (usually close to black)
Font Family	Custom font for the POS (leave blank to use the default)

Section 2: Core Resolution

Field	What It Does
Default POS Profile	The POS Profile used when no terminal is selected. This controls which warehouse, currency, and price list are used. This field is required - the POS will not load without it.

Section 3: Feature Flags

Turn features on or off with these toggles. Features that are off are completely hidden from the cashier.

Toggle	What It Controls
Enable Batch	Track inventory by batch numbers (useful for managing batch-wise stock)
Enable Returns	Allow returns and refunds from the POS Returns tab
Return Window Hours	How many hours after a sale a return is allowed (for example, 48)
Enable Loyalty	Turn on the loyalty points program
Enable Offline	Allow the POS to save sales when the internet is down and sync later
Hide Out of Stock	Remove items with zero stock from the catalog (customers cannot add them)
Hide Unpriced	Remove items without a price from the catalog

Section 4: Sale Defaults

Field	What It Does
Default Customer	The customer used for walk-in sales when no customer is selected (for example, “Walk-in Customer”)
Default Mode of Payment	The payment mode pre-filled in the Payment screen
Receipt Print Format	The print format template used for receipts (set in BAS Print Formats)
Low Stock Threshold	The minimum quantity below which a low stock alert is sent to managers
Expiry Alert Days	Not applicable for footwear but can be configured if batch expiry tracking is used

Section 5: Hardware Flags

Toggle	What It Controls
Enable Barcode Scanner	Allow barcode scanning in the item search bar
Enable Thermal Printer	Connect a thermal receipt printer
Enable Cash Drawer	Open the cash drawer automatically when a cash payment is taken

Field Guide: All POS Settings Fields

Field	Type	Required	Description
Portal Title	Text	Yes	Store name in the POS
Logo URL	URL	No	Store logo in the header
Theme Primary Color	Hex color	No	Main accent color
Theme Accent Color	Hex color	No	Secondary color
Theme Text Color	Hex color	No	Header/dark text color
Font Family	Text	No	Custom font name
Default POS Profile	Link	Yes	Controls warehouse, currency, price list
Enable Batch	Toggle	No	Batch-tracked inventory
Enable Returns	Toggle	No	Returns tab on/off
Return Window Hours	Number	No	Hours after sale for returns to be allowed
Enable Loyalty	Toggle	No	Loyalty points on/off
Enable Offline	Toggle	No	Offline mode on/off
Hide Out of Stock	Toggle	No	Remove zero-stock items from catalog
Hide Unpriced	Toggle	No	Remove no-price items from catalog
Default Customer	Link	No	Walk-in customer record
Default Mode of Payment	Link	No	Pre-selected payment mode
Receipt Print Format	Link	No	Receipt template
Low Stock Threshold	Number	No	Reorder alert trigger quantity
Enable Barcode Scanner	Toggle	No	Barcode scanning in search
Enable Thermal Printer	Toggle	No	Thermal printer connection
Enable Cash Drawer	Toggle	No	Automatic cash drawer on cash payment

Recommended Starting Configuration for Footwear Retail

Setting	Recommended Value
Enable Returns	On (returns are common in footwear)
Return Window Hours	48 to 72 hours (typical for footwear)
Enable Loyalty	On (repeat customers are valuable)
Enable Offline	On (protects against internet drops)
Hide Out of Stock	On (avoids cashier embarrassment at the counter)
Hide Unpriced	On (prevents accidental zero-rupee sales)
Enable Barcode Scanner	On (speeds up billing significantly)
Enable Batch	Optional (on if you track stock by batch, off otherwise)

What Happens When You Save

After saving POS Settings:

Changes to feature flags take effect on the next page load of /pos
Theme changes (colour, font, logo) are applied immediately on the next load
The Default POS Profile cannot be changed if there are active open shifts - wait for shifts to close first

Troubleshooting

The POS shows “POS not ready - set a Default POS Profile in POS Settings” Open POS Settings and set the Default POS Profile. This is the most common setup error. I changed the theme colour but the POS still shows the old colour Refresh the browser tab on the POS terminal. Theme changes apply on the next load. Returns tab disappeared for a cashier Either Returns is disabled in POS Settings, or the cashier does not have the Manager role (Cashiers cannot access Returns regardless of settings). Loyalty section stopped appearing on the Payment screen Check that Enable Loyalty is still on in POS Settings. Also check that a Loyalty Program is set up in BAS. The cash drawer is not opening on cash payment Confirm Enable Cash Drawer is on in POS Settings, and that the drawer is physically connected to the receipt printer.

Best Practices

Test changes in POS Settings on a quiet day before a busy weekend
Do not turn off Hide Out of Stock if any popular size could show as available when it is not - it leads to awkward situations at the counter
If you change the Default POS Profile, close all open shifts first to avoid any reconciliation confusion
Use the theme settings to match your store’s brand colours - a consistent look builds trust with customers who see the receipt

Getting Around: Where to find POS Settings in the workspace
Terminals: Terminal-level configuration that overrides the default profile
Loyalty Points: Enable Loyalty must be on for points to work
Returns and Refunds: Enable Returns and Return Window Hours control the returns feature
Offline Mode: Enable Offline must be on for the offline queue to work

Point of Sale

Footwear Retail POS

Dry Fruit Retail

Medical Retail

Toy Store

Before You Start

Opening POS Settings

Section 1: Branding and Theme

Section 2: Core Resolution

Section 3: Feature Flags

Section 4: Sale Defaults

Section 5: Hardware Flags

Field Guide: All POS Settings Fields

Recommended Starting Configuration for Footwear Retail

What Happens When You Save

Troubleshooting

Best Practices

​Before You Start

​Opening POS Settings

​Section 1: Branding and Theme

​Section 2: Core Resolution

​Section 3: Feature Flags

​Section 4: Sale Defaults

​Section 5: Hardware Flags

​Field Guide: All POS Settings Fields

​Recommended Starting Configuration for Footwear Retail

​What Happens When You Save

​Troubleshooting

​Best Practices

​Related Features

Before You Start

Opening POS Settings

Section 1: Branding and Theme

Section 2: Core Resolution

Section 3: Feature Flags

Section 4: Sale Defaults

Section 5: Hardware Flags

Field Guide: All POS Settings Fields

Recommended Starting Configuration for Footwear Retail

What Happens When You Save

Troubleshooting

Best Practices

Related Features