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Document Type: Business Template Datasheet - suitable for sales presentations, demos, and customer onboarding

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What we Offer

bizaxl Medical Retail is a ready-to-use business management software built for pharmacies, medical stores, and healthcare retailers. It handles everything your store needs in one place - from buying medicines from suppliers, managing stock with batch and expiry details, billing customers at the counter, tracking payments, to filing GST returns automatically. Business owners can see their stock levels, expiry dates, and profits in real time from anywhere, without being physically present at the store. It comes pre-configured and goes live in under 10 minutes, so you spend less time on setup and more time running your business.

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Who is it Built For?

  • Independent Medical Stores
  • Retail Pharmacy Chains
  • Hospital Pharmacies
  • Generic Medicine Stores
  • Surgical Supply Stores
  • Wellness & Healthcare Retailers
  • Multi-Branch Pharmacy Businesses
  • Wholesale-to-Retail Medical Businesses

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Business Priorities We Accelerate

These are the most common operational problems faced by pharmacy owners - every one of them is directly addressed by this solution.
  • Expiry waste - Managing medicine batches and expiry dates manually leads to stock write-offs, wastage, and compliance risk, while also exposing customers to expired products.
  • Stockouts - Disconnected purchasing and supplier management causes shortages on critical medicines and forces emergency replenishment at higher cost.
  • Profit blindness - Without real-time visibility into fast-moving and slow-moving medicines, owners cannot make informed buying decisions - resulting in dead stock and missed sales.
  • Billing delays - Manual billing during peak hours creates long queues, errors, and customer dissatisfaction.
  • GST stress - Monthly GST filing becomes a multi-day reconstruction effort when records are incomplete, creating anxiety, errors, and risk of compliance notices.
  • Owner dependency - The business cannot operate smoothly when the owner is away, because no systems exist to monitor, alert, or automate daily operations.

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Key Benefits

Expiry-Aware Inventory Management

Track every medicine’s batch and expiry date proactively. Receive alerts before expiry, prioritise FEFO dispensing, and eliminate write-offs from overlooked stock.

Real-Time Stock Control

Monitor stock levels across all warehouses and locations instantly. Know exactly what is available, what is low, and what needs to be ordered - without manual counting.

High-Speed Counter Billing

Serve customers faster with a dedicated POS interface built for medical retail. Scan barcodes, select batches, apply discounts, and collect payment in seconds.

Complete GST Compliance

Apply the correct GST rate (0%, 5%, 12%) to every medicine automatically. Generate e-invoices and e-waybills from the system. File GSTR-1 and GSTR-3B without manual reconstruction.

Automated Purchase Workflow

Raise purchase orders, receive stock with batch details, record supplier invoices, and track payments - in a structured workflow that eliminates gaps and duplicate entries.

Full Batch Traceability

Every sale is linked to a specific batch. If a recall is issued, identify every customer who received that batch instantly - protecting your business and your patients.

Supplier Payment Management

Track outstanding amounts owed to each supplier, manage credit terms, and never miss a due date. Maintain healthy supplier relationships without manual follow-up.

Customer Loyalty & Credit Management

Build customer loyalty with repeat purchase tracking. Manage credit customers with defined limits and outstanding balance monitoring. Reduce collection risk.

Multi-Branch Operations

Manage multiple store locations under a single account. Monitor stock, sales, and performance across branches from one dashboard without visiting each location.

Comprehensive Reporting Suite

Access 30+ built-in reports covering inventory, purchasing, sales, accounts, and GST. Make informed decisions based on accurate, real-time data - not estimates.

Daily Cash & Session Reconciliation

Open and close POS sessions with full accountability. Reconcile cash, card, and digital payments at end of day. Eliminate end-of-day discrepancies and disputes.

Automatic Reorder Alerts

Set reorder levels for every medicine. When stock falls below the threshold, the system alerts your team and triggers a replenishment request - preventing stockouts automatically.

e-Invoice & e-Waybill Generation

Generate IRN-based e-invoices and e-waybills directly from the billing interface. Stay compliant with government mandates without manual NIC portal visits.

Staff Productivity with Role-Based Access

Define clear roles for pharmacists, cashiers, inventory staff, and managers. Each person sees only what they need. Reduce errors caused by unauthorised or accidental access.

Owner Business Dashboard

View total stock value, daily sales, outstanding payables and receivables, pending compliance items, and business health - all from a single owner dashboard.

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Key Features & Modules

  • High-speed full-screen POS billing interface designed for counter operations
  • Barcode scanning support for fast item lookup
  • Batch selection at billing - FEFO-guided with expiry date visible
  • Multiple payment modes: cash, card, UPI, credit, mixed tender
  • POS session open and close with opening and closing cash entry
  • Customer billing with GSTIN support for B2B institutional invoices
  • Hold and resume transactions for interrupted billing
  • Customer returns and refund processing directly from POS
  • Receipt printing and digital share (WhatsApp-ready)
  • Daily session closure report with full payment mode breakdown
  • Items catalogue with batch number, expiry date, HSN code, and tax configuration
  • First Expiry First Out (FEFO) dispensing enforcement during billing
  • Warehouse and godown management with multi-location stock tracking
  • Reorder level configuration with automatic material request generation
  • Batch Item Expiry Status report with configurable alert windows
  • Stock entry for adjustments, write-offs, transfers, and opening stock
  • Stock reconciliation to correct physical vs. system discrepancies
  • Available batch report showing quantity, cost, and expiry per batch
  • Stock ageing analysis to identify slow-moving and dead stock
  • Serial and batch bundle tracking for complex inventory scenarios
  • Customer profile with GSTIN, contact details, and address book
  • Credit limit configuration and outstanding balance tracking
  • Customer-wise sales history and purchase pattern analysis
  • Customer credit balance report for receivables management
  • Loyalty programme tracking and repeat purchase visibility
  • Multiple delivery addresses for institutional and B2B customers
  • Item-wise price list configuration with multiple pricing tiers
  • Customer group-based pricing (retail vs. institutional vs. wholesale)
  • Promotional discount rules with validity date ranges
  • Margin-based price visibility for profitability control
  • GST-inclusive and GST-exclusive price display options
  • Supplier profile with GSTIN, payment terms, and contact details
  • Purchase order creation with item, batch, and quantity details
  • Purchase receipt with batch number and expiry date entry at goods receiving
  • Supplier invoice recording with GST input tax credit capture
  • Payment terms tracking with due date alerts
  • Supplier scorecard and purchase analytics for vendor performance review
  • Stock Balance - current stock levels across all warehouses
  • Batch Item Expiry Status - medicines approaching expiry
  • Stock Ledger - full movement history per item per warehouse
  • Stock Ageing - slow-moving and dead stock analysis
  • Sales Register - all sales invoices with GST breakdown
  • Gross Profit Report - margin by item, customer, and period
  • Purchase Register - all purchase invoices with tax summary
  • Accounts Receivable - outstanding customer balances
  • Accounts Payable - outstanding supplier balances
  • General Ledger, Trial Balance, Profit & Loss, Balance Sheet
  • GSTR-1 and GSTR-3B - ready-to-file GST reports
  • HSN-wise Summary of Outward Supplies for GST compliance
  • Payment entry for customer receipts and supplier payments
  • Multi-invoice allocation in a single payment
  • Journal entries for adjustments and provisions
  • Bank reconciliation to match system entries with bank statement
  • Chart of accounts pre-configured for medical retail
  • Profit & Loss and Balance Sheet generation
  • Payables and receivables ageing analysis
  • Total Stock Value and Total Active Items number cards
  • Total Incoming and Outgoing Bills monitoring
  • Total Incoming and Outgoing Payments tracking
  • Pending e-Invoices and e-Waybills alert cards
  • Warehouse-wise Stock Value chart
  • Sales Order and Purchase Order trend charts
  • Role-based access: Owner, Manager, Pharmacist, Cashier, Inventory Staff, Accounts
  • POS session tied to individual user login - no shared sessions
  • Audit trail on every transaction - who created, modified, or cancelled
  • Data export controls - restrict who can download reports
  • Password policies and session timeout configuration

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Customization Included In This Template

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Pre-Configured Workflows

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Custom Fields Pre-Configured

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Ready-to-Use Document Templates

  • Purchase Order
  • Goods Receipt Note (Purchase Receipt)
  • Supplier Invoice Record
  • POS Customer Receipt
  • Sales Invoice with GST breakup
  • Delivery Note
  • Credit Note
  • GSTR-1 and GSTR-3B Export Reports
  • Payment Receipt Acknowledgement

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Pre-Set User Roles

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Branding Included

  • Pharmacy name and logo on the billing interface
  • Printed POS receipt format with your branding
  • Sales invoice and delivery note print format
  • Customer-facing communications with your business identity

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Sample Data Included

  • Item catalogue with common medicine categories and HSN codes
  • Tax templates pre-set for 0%, 5%, and 12% GST rates
  • Sample supplier and customer records
  • Warehouse structure (Main Store, Back Room, Cold Storage, Rejected)
  • Sample reorder levels for demonstration

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Technical Specifications

  • Responsive web application - works on any modern browser without installation
  • Full desktop support with keyboard-optimised POS interface
  • Tablet-compatible for mobile inventory and receiving operations
  • Mobile accessible for owner dashboards and approval workflows
  • Cloud-hosted infrastructure - no on-premise servers required
  • Automated daily backups - your data is protected and recoverable
  • WhatsApp integration ready - send invoices and reminders via WhatsApp
  • Payment gateway integration ready - UPI, card, and digital wallets
  • Multi-branch support - manage unlimited locations from one account
  • Role-based access control with user-level permissions
  • India Compliance built-in - GST, e-Invoice (IRN), e-Waybill generation
  • Scalable architecture - grow from one store to a pharmacy chain without changing systems

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Implementation & Go-Live

1

Instant Setup

Your pre-configured Medical Retail template is activated immediately. All workflows, roles, reports, and document formats are ready out of the box.
2

Branding Configuration

Your pharmacy name, logo, address, and GSTIN are applied to billing interfaces, invoices, POS receipts, and all customer-facing documents.
3

User Account Setup

Staff accounts are created with their designated roles. Each user sees only the modules and data relevant to their function.
4

Master Data Loading

Your item list, suppliers, customers, warehouses, and opening stock are loaded into the system. Templates are provided for structured data import.
5

Staff Training

Your team receives focused training on their daily workflows - billing staff on POS, inventory staff on stock entry and receiving, accounts on payments.
6

Go-Live

Your first real transaction goes live. The team monitors the session and provides immediate support for any issues.
7

30-Day Hypercare Support

Dedicated support for 30 days post-launch. Questions are answered quickly, corrections are made promptly, and your team builds confidence in the system.

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Success Story

“When every medicine’s expiry is tracked automatically, every customer leaves knowing they received the right care.”
A pharmacy owner was spending three hours every evening manually checking stock, chasing delivery confirmations, and preparing for the next day. His accountant spent four days every month reconstructing GST records. His staff made billing errors during the afternoon rush. After deploying the bizaxl Medical Store software, expiry tracking became automated. Stock levels updated in real time. GST reports were generated from existing transaction data. The owner went home on time. The accountant filed returns without reconstruction. Counter staff billed without errors. Healthcare technology cannot replace a trusted pharmacist - but it can protect your time, your inventory, your compliance, and your reputation.

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Next Steps

Schedule a Free Demo

See the solution working live in a pharmacy scenario - a demo built around how your store operates, not a generic presentation.

30-Day Live Trial

Use the complete platform with your own data for 30 days - no commitment, no credit card required.

Discuss Customisation

Need additional fields, custom reports, or integrations? Our team will scope and deliver the customisation as part of your implementation.
Contact us at support@bizaxl.com or visit bizaxl.com to get started today.