
Who Uses This Feature
Before You Start
To use GST features you need:- Your company’s GSTIN configured in GST Settings
- Customer and supplier GSTIN details entered in their records
- HSN codes assigned to all items in the catalogue
- Sales and Purchase Tax and Charges Templates created for each applicable GST rate
- India Compliance credentials set up (if using e-Invoice and e-Waybill through the government portal)
GST Setup
Step 1: Configure GST Settings
Go to GST India workspace → GST Settings and fill in:Step 2: Assign HSN Codes to Items
Every item you buy or sell must have an HSN code for GST reporting. Common codes for dry fruit businesses:
Set the HSN code on each Item record under the Taxes tab.
Step 3: Create Tax Templates
Go to Accounting workspace → Tax Masters and create templates for each GST rate combination:- GST 5% (Intra-state): CGST 2.5% + SGST 2.5%
- GST 5% (Inter-state): IGST 5%
- GST 12% (Intra-state): CGST 6% + SGST 6%
- GST 12% (Inter-state): IGST 12%
- GST 18% (Intra-state): CGST 9% + SGST 9%
- GST 18% (Inter-state): IGST 18%
Daily Operations: GST on Sales
When you create a Sales Invoice:- The system picks up the HSN code from each item
- Based on the customer’s state vs your state, it applies either CGST+SGST or IGST
- The tax is calculated automatically and shown on the invoice
Daily Operations: GST on Purchases
When you create a Purchase Invoice:- The system records the Input Tax Credit (ITC) based on the supplier’s GST charged
- The ITC is available to offset against your output tax liability
e-Invoice Generation
If your annual turnover exceeds the e-Invoice threshold (check the current government notification for the applicable limit), you must generate an e-Invoice for every B2B sales transaction.How to generate an e-Invoice
- Create and submit the Sales Invoice as normal
- Click Generate e-Invoice
- The system sends the invoice data to the Invoice Registration Portal (IRP)
- The IRP returns an IRN (Invoice Reference Number) and a QR code
- The IRN and QR code are stored on the invoice and printed on the invoice PDF

Monitoring pending e-Invoices
The Pending e-Invoices number card on the GST workspace shows all invoices that have not yet been submitted to the IRP. Check this daily and generate any pending e-Invoices. If an invoice has been cancelled in the system but the e-Invoice is still active on the portal, it will appear in the Invoice Cancelled, e-Invoice Active number card. These must be cancelled on the portal within the 24-hour window.e-Waybill Generation
An e-Waybill is required for the movement of goods worth more than Rs. 50,000 (inter-state) or as per your state’s intra-state threshold.How to generate an e-Waybill
- Create and submit the Delivery Note or Sales Invoice
- Click Generate e-Waybill
- Fill in the transporter details: transporter ID (GSTIN of the transporter), vehicle number, and mode of transport
- The system submits to the e-Waybill portal and returns a Waybill Number and validity period
- Print the e-Waybill and hand it to the driver before the vehicle leaves

Monitoring pending e-Waybills
The Pending e-Waybills number card on the GST workspace shows delivery notes that require an e-Waybill but have not had one generated yet. Check this before every dispatch run.Extending or cancelling an e-Waybill
If a vehicle is delayed and the e-Waybill validity expires, you need to extend it through the GST India workspace. If goods are returned before delivery, the e-Waybill must be cancelled within 24 hours of generation.Monthly GST Return Workflow
By the 11th of each month: File GSTR-1
GSTR-1 reports all your outward supplies (sales) for the previous month.- Go to GST India workspace → GSTR-1
- Select the return period (month and year)
- Review the data: B2B invoices, B2C sales, exports, debit/credit notes
- Look for any errors flagged by the system (missing GSTINs, incorrect HSN codes, etc.)
- Correct any errors in the source invoices and re-run the report
- Download the JSON file or use the direct filing option to submit to the GST portal
By the 20th of each month: File GSTR-3B
GSTR-3B is the summary return where you declare your tax liability and claim Input Tax Credit.- Go to GST India workspace → GSTR-3B Details
- Review the outward supply summary (matches your GSTR-1)
- Review the ITC available from your purchase invoices
- The net tax payable is the difference between output tax and input tax credit
- Make the tax payment through the GST portal challan
- File the return
Purchase Reconciliation
Before finalising ITC claims, use the Purchase Reconciliation Tool to match your purchase invoices against the supplier’s GSTR-2A data from the portal. This identifies:- Invoices in your system that are not in the supplier’s filing (potential ITC issue)
- Invoices in the supplier’s filing that are not in your system (missed recording)
Key GST Reports
Best Practices
- Always enter the correct GSTIN for customers before creating the first B2B invoice. Incorrect GSTINs lead to e-Invoice rejections and ITC disputes
- Generate e-Invoices on the same day invoices are submitted. There is no legal obligation to generate immediately, but delaying creates a backlog and the risk of forgetting
- Generate e-Waybills before the vehicle leaves the premises, not after
- Run the Purchase Reconciliation Tool before the 20th of each month to identify and resolve ITC mismatches before filing GSTR-3B
- Check the Audit Trail report if there is ever a dispute about when an invoice was created or modified - it records every change with timestamp and user
Troubleshooting
e-Invoice generation is failing. Common causes: incorrect GSTIN in company or customer settings, missing HSN code on an item, invoice value is zero, or the IRP portal credentials are not configured. Check the Integration Request log in the GST workspace for the specific error message. GSTR-1 is showing incorrect turnover. This usually means some invoices have the wrong GST category for the customer. Check that B2B customers have a GSTIN and B2C customers do not, and that the supply type (Regular, Export, etc.) is correctly set. e-Waybill shows the wrong transporter GSTIN. The transporter details are entered at the time of e-Waybill generation. If the wrong GSTIN was entered, cancel the e-Waybill within 24 hours and regenerate it with the correct details.Related Features
- Sales - Creating Sales Invoices that feed GSTR-1
- Procurement - Purchase Invoices and ITC capture
- Payments - Recording GST payments to the government