Eye Care Center

An eye care center handles a unique mix of patient needs: routine vision check-ups, spectacle and contact lens prescriptions, medical eye conditions like glaucoma and cataracts, surgical procedures, and long-term monitoring for diabetic eye disease. Managing all of this on paper or disconnected systems means prescriptions get lost, investigation results are not linked to the consultation that ordered them, and billing for procedures gets missed. The Bizaxl eye care system brings every part of your practice into one place. The front desk books appointments, the optometrist or ophthalmologist records the full eye examination, investigations like tonometry and OCT are linked to the patient’s record, optical prescriptions are stored permanently and can be retrieved at any visit, and billing tracks every service from the initial consultation to surgical follow-up.

---

​

What This System Does for Your Eye Care Center

---

​

Who Works in This System

---

​

The Typical Day at an Eye Care Center

1. The front desk checks Open Appointments to see who is expected today
2. Patients arrive; pre-screening begins (visual acuity check, IOP measurement by the ophthalmic technician)
3. The optometrist or ophthalmologist conducts the eye examination - recording findings, refraction, and diagnosis
4. Investigations ordered in the examination flow to the investigation team (OCT, visual fields, fundus photography)
5. Surgical patients have their pre-op checks completed and procedures performed
6. Optical prescriptions are given or dispensed (spectacles/contact lenses)
7. Billing invoices every service at the end of each visit
8. The billing team checks Appointments to Bill to make sure nothing is missed

---

​

What Makes This Different from Paper Records

• The complete optical prescription history is stored permanently - the optometrist can see what prescription the patient had 3 years ago without searching through filing cabinets
• Investigation results (OCT, visual fields) are linked to the examination that ordered them, so the ophthalmologist sees results in context
• Pre-operative checklists ensure nothing is missed before a patient goes into surgery
• Appointment reminders are sent automatically - patients receive an SMS before their eye appointment
• Patients can view their spectacle prescription online without calling the clinic
• Billing for investigations and procedures is tracked against each consultation to prevent revenue being missed

---

​

Next Steps