What a Diagnostic Report Contains
A Diagnostic Report is not just a summary - it is a clinical document that:- Identifies the patient and the clinical question being answered
- Lists which investigations were performed and when
- Records structured findings from each investigation (via Observations)
- States the radiologist’s or physician’s interpretation and conclusion
- Includes any recommendations (further investigation, clinical referral)
Creating a Diagnostic Report
Go to Orders in the workspace and click Diagnostic Report, then click New.
Key Fields
Adding Observations
Observations are the structured data entries inside the report. Each observation represents one specific finding or data point from the investigation. In the Test Items or Observations table, click Add Row for each finding:
For a scan report, typical observations might include:
- “Impression: No acute intracranial abnormality detected” (for a brain CT)
- “Liver: Normal size and echogenicity” (for an abdominal USG)
- “Right knee: Medial meniscal tear noted in posterior horn” (for a knee MRI)
- Observation of the result image showing the haemoglobin value
Adding the Conclusion
In the Notes or Conclusion field, write the overall clinical impression and any recommendation. This is the section that the referring doctor reads first. Be specific and actionable: “CT brain (plain): No evidence of intracranial bleed or space-occupying lesion. Mild periventricular white matter changes, likely age-related. Clinical correlation recommended. No acute radiological emergency.”Submitting the Report
Click Submit when the report is complete. A submitted Diagnostic Report:- Is locked and cannot be edited
- Appears in the patient’s Patient History timeline
- Becomes available to the patient on the patient portal
- Can be printed and handed to the patient or sent to the referring doctor

Printing and Sharing the Report
From the submitted Diagnostic Report:- Click Print to generate the printed report on the centre’s letterhead. This is the copy handed to the patient and sent to the referring doctor.
- The patient can view the report on the patient portal after it is submitted.
- For email delivery, use the Send Email action from the report record.
Linking Multiple Investigations to One Report
If a patient had both a scan and a blood test on the same visit and the doctor wants to compile both findings into one report, create one Diagnostic Report and add multiple rows in the Observations table - one set for the scan findings and one set for the lab findings.Diagnostic Report Field Reference
Best Practices
- Always submit the Diagnostic Report on the same day the scan images are reviewed. Delays in report submission delay the patient’s treatment decisions.
- Address the report to the referring doctor by name if the patient came on a referral. The printed report should be sent to the referring doctor, not just given to the patient.
- For normal or negative findings, state the normal findings explicitly (e.g., “No intracranial mass lesion identified”) rather than simply writing “Normal.” Explicit negative statements are more reassuring to the referring doctor.
- For findings that require urgent action, contact the referring doctor by phone immediately after submitting the report. Do not rely solely on the patient carrying the report to the doctor.
- Keep the conclusion brief and clear. The referring doctor reads hundreds of reports; a one or two sentence conclusion that answers their clinical question directly is more useful than a lengthy narrative.