Who Uses This Feature
Types of Payment
Recording a Customer Payment (Receive)
1
Open the Sales Invoice
Navigate to the Sales Invoice the customer has paid. Click Create Payment Entry. Most fields are pre-populated from the invoice.
2
Confirm the payment details
Check the auto-filled fields:
- Payment Type: Receive
- Party Type: Customer
- Party: The customer’s name
- Paid Amount: The amount received
- Payment Date: Today’s date (adjust if the payment was received earlier)
3
Select the payment account
In the Paid To field, select the bank account or cash account where the payment was received.
4
Select the mode of payment
Choose how the payment was received: Bank Transfer, Cheque, Cash, NEFT, RTGS, UPI, etc.
5
Verify the outstanding invoices
In the Payment References table, the outstanding invoice is pre-linked. If the customer has paid for multiple invoices at once, add each invoice and the amount applied to it.
6
Save and submit
Click Save to review, then Submit. The Sales Invoice’s outstanding amount reduces by the payment amount. When fully paid, the invoice status changes to Paid.

Recording a Supplier Payment (Pay)
1
Open the Purchase Invoice
Navigate to the Purchase Invoice you are paying. Click Create Payment Entry.
2
Confirm the payment details
- Payment Type: Pay
- Party Type: Supplier
- Party: The supplier’s name
- Paid Amount: The amount you are paying
3
Select the payment account
In the Paid From field, select the bank account from which you are making the payment.
4
Verify the invoice reference
Confirm the Purchase Invoice is listed in the Payment References table with the correct amount.
5
Save and submit
Click Save then Submit. The Purchase Invoice’s outstanding amount reduces accordingly.
Field Guide
Accounting Workspace Number Cards
The Accounting workspace shows live payment summaries:Advance Payments
If a customer pays before the invoice is raised (advance), or if you pay a supplier in advance:- Create a Payment Entry without linking to any invoice
- Leave the Payment References table empty
- Submit the payment entry — it is recorded as an advance
Bank Reconciliation
After recording payments, the Finance team reconciles Payment Entries against the actual bank statement:- Go to the Accounting workspace → Banking card → Bank Reconciliation Tool
- Select the bank account and the statement period
- Match each bank statement line to a Payment Entry in Bizaxl
- Unmatched items (payments recorded in Bizaxl but not on the statement, or vice versa) are identified for investigation
Best Practices
Record payments the same day they are received or made. Delays in recording payments lead to inaccurate outstanding balances and incorrect accounts receivable reports. Always allocate payments to invoices. Unallocated payments show as an unexplained credit in the party’s account. Always link each payment to the invoice it settles. Record the bank reference number. The Reference Number field (bank UTR, NEFT reference, or cheque number) is essential for bank reconciliation. Without it, matching payment entries to bank statement lines becomes very time-consuming. Reconcile the bank account monthly. Regular bank reconciliation catches errors (duplicate payments, incorrect amounts) early, before they affect financial reporting.Troubleshooting
The invoice status has not changed to Paid after submitting the payment: Check that the Allocated Amount on the Payment Reference matches the full outstanding amount of the invoice. Unallocated Amount is not zero: Some payment amount was not linked to an invoice. Open the Payment References table and allocate the remaining amount to an invoice, or investigate whether it is an advance payment. Cannot find the invoice in the Payment References table: The invoice may already be fully paid, or it may be in Draft status (not submitted). Check the invoice status.Related Features
- Sales Order — leads to the Sales Invoice that this payment settles
- Purchase Order — leads to the Purchase Invoice that this payment settles
- GST Compliance — GST filings depend on invoices and payments being accurately recorded