> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bizaxl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Terminals

> Add and manage the tills in your store, assign cashiers, activate or deactivate a terminal, and watch each one's offline-queue health.

A terminal is a till: one selling station in your store. The **Terminals** screen (`/pos/terminals`) is where a **POS Admin** or **POS Manager** manages them. Stores with a single till still need one terminal; stores with several manage them all here.

<Frame>
  <img src="https://mintlify.s3.us-west-1.amazonaws.com/bizaxloptimizationsllp/images/placeholder-pos-terminals.png" alt="Terminals screen listing tills with their store, assigned cashier, and offline-queue count" />
</Frame>

## What a terminal holds

| Field                 | What to enter                                             |
| --------------------- | --------------------------------------------------------- |
| Terminal Name         | A clear name for the till (this is also its record name). |
| POS Profile           | The store, warehouse, and company the till sells against. |
| Active                | Whether the till can be used right now.                   |
| Assigned User         | The cashier bound to this till.                           |
| Device Identifier     | The device this terminal runs on.                         |
| Pending Offline Sales | How many offline sales are still waiting to sync.         |

## Adding a terminal

<Steps>
  <Step title="Open Terminals">
    Go to `/pos/terminals`.
  </Step>

  <Step title="Create the terminal">
    Enter a name, choose the store (POS Profile), and assign a cashier.
  </Step>

  <Step title="Activate it">
    Mark it active so it can be used at the counter.
  </Step>
</Steps>

## Activating and deactivating

Toggle a terminal active or inactive from the list. Deactivate a till that is out of service so no one sells from it by mistake; reactivate it when it is back.

## Offline health

Each terminal shows its **Pending Offline Sales** count. A count above zero means the till made sales while offline that have not yet synced. Once the connection returns and the sales sync, the count clears. A count that stays high is a sign to check that terminal's connection. See [Offline selling](/retail/point-of-sale/feature-overview) in the feature overview.

## Roles

| Role                     | On this screen                             |
| ------------------------ | ------------------------------------------ |
| POS Admin                | Add, edit, activate, and delete terminals. |
| POS Manager              | Add, edit, and activate terminals.         |
| POS Cashier / Pharmacist | View terminals (read-only).                |

## Upstream and downstream

**Before:** a store (POS Profile) must exist to bind a terminal to. **After:** an active terminal is what a cashier signs in to sell from; its offline queue feeds the sync that records offline sales.

## Best practices

* Give each till a name your staff recognise, such as the counter it sits on.
* Assign the right cashier so accountability is clear.
* Watch the offline count after any connection drop and confirm it clears.