> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bizaxl.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Point of Sale software - Datasheet

> A fast, config-driven point-of-sale counter for retail and pharmacy, with cash shifts, batch and expiry picking, returns, offline selling, and multi-terminal control.

<Info>
  **Document Type:** Business Template Datasheet - suitable for sales presentations, demos, and customer onboarding
</Info>

***

## What we Offer

bizaxl Point of Sale is a ready-to-run selling counter for retail and pharmacy stores. It gives your staff a fast, touch-first screen to search stock, build a cart, take payment, and print a receipt in seconds, and it wraps that counter in the tools a real till needs every day: cash shifts with an end-of-day count, returns within a set window, batch and expiry picking for products that need it, offline selling that syncs safely, customer loyalty, and control of every terminal from one screen. The same counter runs a general shop or a pharmacy by changing settings, not software, and it sits on top of your existing catalogue, stock, and accounting so every sale posts back automatically.

***

## Who is it Built For?

* Independent Retail Stores
* Pharmacies and Medical Stores
* Multi-Terminal Store Counters
* Stores with Intermittent Connectivity
* Businesses Standardising Several Tills
* Verticals Extending POS with Custom Rules

***

## Business Priorities We Accelerate

<Warning>
  These are the everyday counter problems this solution is built to remove.
</Warning>

* **Slow billing** - Manual billing at peak hours creates queues and errors. A touch-first counter with search and barcode scan keeps the line moving.
* **End-of-day disputes** - Cash that does not reconcile costs time and trust. Shifts with an opening float and a counted Z-Report make every session accountable.
* **Expiry waste** - Selling newer stock while older stock expires unseen leads to write-offs. First Expiry First Out picking and expiry alerts stop it.
* **Downtime at the till** - A dropped connection should not stop sales. Offline mode keeps the counter working and syncs safely when the connection returns.
* **Inconsistent tills** - Several counters configured differently cause mistakes. One settings record and one terminal list keep every till consistent.
* **Refund risk** - Unbounded refunds invite error and fraud. A refund window and batch-accurate restocking keep returns controlled.

***

## Key Benefits

<CardGroup cols={2}>
  <Card title="High-Speed Counter Billing" icon="cash-register">
    A full-screen, touch-first counter with search, barcode scan, held orders, and split-mode payment. Ring up a sale in seconds.
  </Card>

  <Card title="Accountable Cash Shifts" icon="clock">
    Open a shift with a float, sell against it, and close with a counted Z-Report that breaks down every payment mode.
  </Card>

  <Card title="Expiry-Aware Selling" icon="calendar-xmark">
    First Expiry First Out picking sells the nearest-expiry batch first and blocks expired stock, with daily alerts before batches expire.
  </Card>

  <Card title="Controlled Returns" icon="rotate-left">
    Refund a past sale within a window you set, restoring stock to the exact batch it was sold from.
  </Card>

  <Card title="Offline-Resilient" icon="wifi-slash">
    Keep selling without a connection. Offline sales queue on the terminal and sync safely, guarded against being recorded twice.
  </Card>

  <Card title="Customer Loyalty" icon="users">
    Accrue and redeem points at the counter to encourage repeat visits.
  </Card>

  <Card title="Multi-Terminal Control" icon="desktop">
    Add tills, assign cashiers, activate or deactivate terminals, and watch each one's offline-queue health from one screen.
  </Card>

  <Card title="Role-Based Access" icon="user-shield">
    Clear roles for admins, managers, cashiers, and pharmacists mean each person sees only the screens they need.
  </Card>

  <Card title="Configurable, Not Custom-Coded" icon="sliders">
    Branding, feature switches, catalogue display, defaults, and hardware are all settings. Turn pharmacy behaviour on or off without a rebuild.
  </Card>

  <Card title="Extensible by Design" icon="puzzle-piece">
    A provider extension point lets a vertical add its own rules to the sale and shift lifecycle without forking the counter.
  </Card>
</CardGroup>

***

## Key Features & Modules

<AccordionGroup>
  <Accordion title="Counter and Billing" icon="cash-register">
    *Available in: the counter (Staff).*

    * Full-screen, touch-first selling at `/pos`
    * Item search and barcode scanning
    * Cart building with quantity control
    * Walk-in customer, customer search, and quick-add
    * Split payment across cash, card, and digital modes
    * Hold and recall carts
    * Receipt print (thermal-printer ready) and reshare
  </Accordion>

  <Accordion title="Cash Shifts" icon="clock">
    *Available in: the counter (Staff).*

    * Open a shift with an opening float
    * Expected-amount comparison at close, per payment mode
    * Counted close with a branded Z-Report
  </Accordion>

  <Accordion title="Batch and Expiry" icon="calendar-xmark">
    *Available in: the counter (Staff); enabled in Settings (Desk).*

    * First Expiry First Out batch selection
    * Expired-stock block
    * Batch recorded on every line
    * Daily expiring-batch and low-stock alerts
    * Optional line pricing from batch printed price
  </Accordion>

  <Accordion title="Returns and Refunds" icon="rotate-left">
    *Available in: the counter (Staff); enabled in Settings (Desk).*

    * Refund a past sale within a configurable window
    * Full or partial returns
    * Batch-accurate stock restoration
  </Accordion>

  <Accordion title="Offline Mode" icon="wifi-slash">
    *Available in: the counter (Staff); enabled in Settings (Desk).*

    * Keep selling without a connection
    * Safe sync with a duplicate-sale guard
    * Optional block on selling controlled lines offline
  </Accordion>

  <Accordion title="Loyalty" icon="users">
    *Available in: the counter (Staff); enabled in Settings (Desk).*

    * Point accrual on purchases
    * Redemption at the counter
  </Accordion>

  <Accordion title="Terminals and Analytics" icon="desktop">
    *Available in: the counter (Staff) and the Point of Sale workspace (Desk).*

    * Multi-terminal management with assigned cashiers
    * Activate and deactivate tills
    * Offline-queue health per terminal
    * Sales-trend analytics over a chosen window
  </Accordion>

  <Accordion title="Configuration and Branding" icon="sliders">
    *Available in: the Point of Sale workspace (Desk).*

    * Feature switches for batch, expiry, returns, loyalty, offline, and alternate-UOM sales
    * Branding: title, logo, theme colours, font
    * Catalogue display and sale defaults
    * Hardware: barcode scanner, thermal printer, cash-drawer kick
  </Accordion>
</AccordionGroup>

***

## Customization

**Roles**

| Role        | Responsibility                                               |
| ----------- | ------------------------------------------------------------ |
| POS Admin   | Configures the counter and manages terminals.                |
| POS Manager | Oversees shifts, analytics, and terminals.                   |
| POS Cashier | Sells, holds orders, runs shifts, and takes returns.         |
| Pharmacist  | Sells with batch and expiry picking on every scheduled line. |

**Configuration records**

| Record              | What it configures                                                                        |
| ------------------- | ----------------------------------------------------------------------------------------- |
| Bizaxl POS Settings | The whole counter: feature switches, branding, catalogue display, defaults, and hardware. |
| Bizaxl POS Terminal | Each till: its store, assigned cashier, activation, and offline-queue health.             |

**Extensibility**

| Extension                | What it enables                                                                                                                                    |
| ------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------- |
| Provider extension point | A vertical adds its own rules to the sale and shift lifecycle (cart build, on-sale, shift close, capabilities, theme) without forking the counter. |
| Demo packs               | Ship a vertical's sample catalogue as a named pack (retail and pharmacy included).                                                                 |

***

## Technical Specifications

| Area          | Detail                                                                       |
| ------------- | ---------------------------------------------------------------------------- |
| Platform      | Runs on the bizaxl platform over the BAS base application.                   |
| Counter       | Touch-first single-page app at `/pos`.                                       |
| Back office   | Point of Sale Desk workspace for settings and terminals.                     |
| Sales engine  | Uses the platform's standard sale, shift, item, price, and customer records. |
| Hardware      | Barcode scanner, thermal printer, and cash-drawer kick (configurable).       |
| Extensibility | Provider extension point for vertical-specific rules.                        |
| Dependencies  | Requires the BAS base application for catalogue, stock, and accounting.      |

<Info>
  Point of Sale is the selling surface. Catalogue, stock, purchasing, tax, and accounting are provided by the BAS base application it runs on, and every completed sale posts back into it automatically.
</Info>

***

## Implementation & Go-Live

<Steps>
  <Step title="Configure the store">
    Set up your store (warehouse and company) in the platform and configure POS Settings, turning on the pharmacy features if you need them.
  </Step>

  <Step title="Add a terminal">
    Create at least one active terminal, bound to the store and an assigned cashier.
  </Step>

  <Step title="Load the catalogue">
    Add items, prices, and stock. For batch-tracked medicines, add stock with batches.
  </Step>

  <Step title="Try the sample data">
    Load the demo pack to explore the counter with a walk-in customer, sample items, and a demo terminal.
  </Step>

  <Step title="Open a shift and sell">
    Open a cash shift and ring up a test sale end to end, then close the shift and check the Z-Report.
  </Step>
</Steps>

***

## Success Story

A pharmacy running several counters switched to bizaxl Point of Sale to standardise every till. Cashiers now ring up sales in seconds, the counter picks the nearest-expiry batch on every medicine, and end-of-day cash reconciles against a counted Z-Report per till. When the connection drops during peak hours, the counters keep selling and sync afterwards, and expiry alerts let the team clear stock before it becomes waste.

***

## Next Steps

<CardGroup cols={3}>
  <Card title="Feature Overview" icon="list" href="/retail/point-of-sale/feature-overview">
    See everything the counter does.
  </Card>

  <Card title="The Counter" icon="cash-register" href="/retail/point-of-sale/the-counter">
    Walk through a sale end to end.
  </Card>

  <Card title="Getting Around" icon="compass" href="/retail/point-of-sale/getting-around">
    Find every screen and who can use it.
  </Card>
</CardGroup>