> ## Documentation Index > Fetch the complete documentation index at: https://docs.bizaxl.com/llms.txt > Use this file to discover all available pages before exploring further. # Premiums and commissions > Recording a premium payment, the GST-aware invoice and receipt, and how advisor commission is calculated (first-year versus renewal, TDS) and tracked as net, paid, and pending. Every premium a client pays does two things: it raises an invoice and receipt for the client, and it books commission for the advisor. This page covers recording a payment, the GST treatment that shapes the invoice, and how commission is calculated and tracked. ## Recording a premium payment An advisor or an admin records a payment from **Payments** in the advisor portal. The payment is tied to a policy and clears the matching installment on that policy's premium schedule. The Record Payment form with policy, amount, product type, payment date, payment mode, reference number, and proof fields. ### Field guide: the premium payment record | Field | What it means | | ---------------- | ------------------------------------------------------------------------------------ | | Policy | The policy the premium is for. Required. | | Customer | The policyholder (taken from the policy). | | Agent | The advisor credited with the payment. | | Payment Date | When the premium was received. Required. | | Amount | The premium amount paid. Required. This is the base the commission is worked out on. | | Payment Mode | Cash, Cheque, UPI, Bank Transfer, or Online. | | Reference Number | The transaction reference, for a cheque or transfer. | | Receipt Number | The generated receipt reference. | | Status | Pending, Paid, or Refunded. | | GST Treatment | Exempt (Individual) or Taxable (Group). | | GST Amount | The GST added when the premium is taxable. | | Total Amount | The amount plus any GST: what the client actually pays. | | Sales Invoice | The invoice raised in BAS for this payment. | ## The GST-aware invoice and receipt When a payment is recorded, the system raises an invoice for it and the payment can be downloaded as a PDF receipt. Whether GST applies depends on the policy category. Premiums on individual policies are treated as **Exempt (Individual)**, so no GST is added. The total the client pays equals the premium amount. Premiums on group policies are treated as **Taxable (Group)**, so GST is added at the configured group rate. The receipt shows the premium, the GST amount, and the total separately. The advisor downloads a premium receipt from **Payments**. The customer downloads the same invoice with its GST breakup from **Invoices** in their portal. See [Customer self-service](./customer-self-service). ### Printing a Premium Receipt For a formal copy, open the payment record and use its print view to produce a **Premium Receipt** on agency letterhead, showing the premium, any GST, and the total. The agency details, bank details, and terms come from your agency settings at print time, so you never edit the layout to change them. If the client has opted in to WhatsApp updates, recording the payment also sends them a short confirmation with the amount and receipt number. See [Customer self-service](./customer-self-service). ## How commission is calculated Each qualifying premium payment books a commission for the advisor. Commission is a percentage of the amount paid, and the rate depends on whether this is the first year or a renewal. Applied to the first premium on a new policy, at the plan's first-year commission rate. This is the higher rate. Applied to later premiums, at the plan's renewal commission rate. The rate comes from the product's first-year and renewal commission rates, and an advisor can carry a commission-rate override on their own record. Tax deducted at source (TDS) is then withheld, and the net commission is what the advisor actually earns. ### Field guide: the commission record | Field | What it means | | ----------------- | -------------------------------------------------------------------- | | Agent | The advisor who earned it. Required. | | Policy | The policy the premium was for. Required. | | Customer | The policyholder. | | Commission Type | First Year or Renewal. | | Premium Amount | The premium the commission is calculated on. | | Commission Rate | The percentage applied. | | Commission Amount | The gross commission before tax. | | TDS Rate | The tax-deducted-at-source rate. | | TDS Amount | The tax withheld. | | Net Commission | The advisor's earning after TDS: commission amount minus TDS amount. | | Earned On | When the commission was booked. | | Payment Status | Pending or Paid. | | Paid On | When the advisor was paid. | TDS is only withheld above a configured threshold. The default commission rates, the TDS rate, and the TDS threshold are all set in the agency settings by an admin. ## Tracking commission: net, paid, and pending Advisors review their earnings under **Commissions** in the advisor portal, which shows each commission with its gross, TDS, and net amounts. A commission starts as **Pending** and becomes **Paid** when an admin marks it paid and records the paid-on date, so at any time you can see what you have earned, what has been paid out, and what is still owed. ## Who does what | Action | Responsible | | ----------------------------- | ----------------------------- | | Record a premium payment | Advisor or admin | | Raise the invoice and receipt | Done automatically on payment | | Calculate commission and TDS | Done automatically on payment | | Mark a commission Paid | Admin | ## Dependencies * **Before you can record a payment:** an issued policy with a premium schedule must exist. See [Managing policies](./managing-policies). * **What a payment needs:** the product's commission rates and the agency's GST and TDS settings, so the invoice and commission come out right. * **What a payment feeds:** it clears a schedule installment, advances the next due date, raises an invoice for the customer's portal, and books the advisor's commission. ## Best practices * **Record payments promptly.** Each payment advances the schedule, raises the invoice, and books the commission, so keeping payments current keeps everything in sync. * **Match the payment mode and reference.** For cheques and transfers, capture the reference number so the receipt and any later reconciliation are clean. * **Check the GST treatment against the policy category.** Individual premiums are exempt and group premiums are taxable; a mismatch shows up on the client's invoice. * **Reconcile commission regularly.** Compare pending versus paid under Commissions so nothing owed to an advisor is missed.