> ## Documentation Index > Fetch the complete documentation index at: https://docs.bizaxl.com/llms.txt > Use this file to discover all available pages before exploring further. # CA Practice Management - Complete Features List > A full reference of every feature, module, entity type, and user role in the CA Practice Management template. This page is a complete features reference for the CA Practice Management template. It covers all functional areas, every record type, entity categories handled, and all user roles with their access boundaries. *** ## User Roles | Role | Who | Access Boundary | | ------------------------ | ----------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------- | | **CA Partner** | Senior partner or proprietor of the firm | Full access to all modules; approves GST returns, ITR filings, ROC forms, board minutes, and invoices; views all firm-level analytics and reports | | **CA Manager** | Practice manager or senior associate | Creates and manages engagements and leads; assigns work; submits filings for review; generates obligations; runs billing; files returns after partner approval | | **CA Staff** | Junior associates and articled assistants | Prepares all filings; logs time; starts and submits compliance tasks; manages document requests; cannot edit engagement settings or billing | | **CS Executive** | Company Secretary in the firm | Handles ROC filings, board meetings, secretarial audits, and statutory registers; read-only access to engagement details | | **System Administrator** | IT administrator or office manager | Maintains tax configuration, compliance task templates, user accounts, and system settings; no access to client filing data | | **CA Client** | Client (company or individual) | Portal-only access to their own data: uploads documents, e-approves income tax returns, views filings and notices, views and pays invoices | *** ## Entity Categories Handled | Entity Type | Compliance Heads Covered | | --------------------------------------- | ----------------------------------------------------------------------------------------------------- | | **Private Limited Company** | Income Tax (ITR-6), GST, TDS, ROC (AOC-4, MGT-7, DIR-3 KYC, ADT-1), Board Meetings, Secretarial Audit | | **One Person Company (OPC)** | Income Tax (ITR-6), GST, TDS, ROC (AOC-4, MGT-7) | | **Limited Liability Partnership (LLP)** | Income Tax (ITR-5), GST, TDS, ROC (LLP-11, LLP-8, Form 8) | | **Partnership Firm** | Income Tax (ITR-5), GST, TDS | | **Proprietorship** | Income Tax (ITR-3/4), GST, TDS | | **Individual / HUF** | Income Tax (ITR-1/2/3/4), GST (if registered), TDS (if deductor) | | **Trust / AOP / BOI** | Income Tax (ITR-7), applicable TDS | | **Startup** | Income Tax, GST, TDS, ROC (if incorporated), DPIIT registration filings | *** ## Features by Module ### 1. Client Pipeline and Lead Management | Feature | Description | | -------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Lead creation | Capture prospect name, entity type, contact details, and services sought in a single record | | Pipeline stages | Six-stage progression: New, Contacted, Qualified, Proposal Sent, Won, Lost | | Lead source tracking | Nine lead source types: Website Enquiry, Client Referral, Professional Referral, Directory Listing, Inbound Call, Walk-in, Tender/RFP, Networking, Cross-sell | | BANT qualification | Four structured fields: Expected Fee, Decision Maker, Services Sought, and Statutory Deadline | | Lead activity log | Dated log of every interaction: calls, meetings, emails, proposals, site visits | | Lost reason capture | Mandatory reason field before a lead can be saved as Lost; prevents accidental closure | | Won-lead conversion | Converts a won lead to a CA Engagement with PAN/GSTIN deduplication check | | Duplicate prevention | System checks for an existing engagement with the same PAN or GSTIN before creating a new one | | Idle lead alert | In-app reminder when a lead has no activity for 14 days | | Follow-up date field | Next Follow-up date field with reminder notification when the date arrives | | Pipeline analytics | Conversion rate chart and lead-by-stage count visible to CA Partner | *** ### 2. Client Engagements | Feature | Description | | ---------------------------- | ------------------------------------------------------------------------------------------------------------------ | | Auto-naming | Engagements named automatically in CA-ENG-YYYY-##### format | | Client identity section | PAN, GSTIN, CIN, DIN, ROC Status, and Company Type in one place | | Engagement type setting | CA Only / CS Only / Both - controls which statutory forms are applicable | | Compliance flags | Is GST Registered and Is TDS Deductor checkboxes that drive obligation generation | | Fee structure | Retainer Fee, Hourly Rate, and Billing Frequency (None / Monthly / Quarterly) per engagement | | Fee structure notes | Free-text field for billing exceptions and special terms | | Portal access control | Per-engagement portal enable/disable with contact email and phone | | GST portal credential hint | GST Username and Password Hint fields (reference only; full credentials go to Vault) | | Last filing dates | Last GST Filing, Last ROC Filing, and Last ITR Filing dates that feed the Health Score report | | Form applicability table | Auto-derived list of applicable statutory forms with frequency override, default assignee, and active flag per row | | Re-derive applicability | One-click refresh of the form applicability table after registrations or entity type change | | Generate Annual Package | Back-fills a full financial year of obligations for the engagement; idempotent | | Reminder channel | Per-engagement reminder channel: Email, WhatsApp, or SMS | | Reminder opt-out | Suppresses client-facing reminders without stopping internal tracking | | Engagement lifecycle | Three states: Active (obligations generated), On Hold (paused), Inactive (ended) | | Auto-obligation generation | Creating an Active engagement immediately triggers compliance task, GST tracker, and ROC filing creation | | Engagement workspace section | Active engagement count, company type chart, portal-enabled list, at-risk filing date list | *** ### 3. Compliance Task Management | Feature | Description | | ----------------------------------- | ------------------------------------------------------------------------------------------------------------------------------- | | Compliance task auto-generation | Obligation engine creates tasks for all applicable forms at the start of each period | | Manual task creation | CA Manager or CA Staff can create one-off tasks outside the standard calendar | | Task auto-naming | Tasks named automatically in CTASK-YYYY-##### format | | Status workflow | Five statuses: Pending, In Progress, Review Pending, Filed, Archived; two side-states: Overdue, Waived | | Start Work action | Moves task from Pending to In Progress; triggered by CA Staff | | Submit for Review action | Moves task from In Progress to Review Pending; notifies CA Manager | | Mark as Filed action | CA Manager records Filing Date and Acknowledgement Number; moves task to Filed | | Reject action | Returns task from Review Pending to In Progress with Remarks note to staff | | Archive action | Moves filed tasks to Archived status; excluded from active views and report counts | | Waived status | CA Manager marks a task Waived (with partner approval) for genuine exemptions; stops reminders | | Penalty Risk field | Auto-calculated daily estimate: Penalty Per Day rate from template multiplied by days overdue | | Acknowledgement Number | Mandatory field when marking as Filed; records the authority-issued filing reference | | Attachment field | Store the filed return, acknowledgement receipt, or challan on the task record | | Priority field | Low, Medium, High, Critical; tasks within 3 days of due date should be set to Critical | | Remarks field | Free-text visible to both assignee and reviewer throughout the workflow | | Compliance Task Templates | Master records defining form number, recurrence, due date formula, penalty per day, reminder days, and applicable company types | | Statutory Form Catalogue | Library of approximately 62 statutory forms with compliance head, periodicity, due date rule, penalty rule, and chaining logic | | Auto-assignment | Tasks assigned by form-specific default assignee or round-robin across CA Staff and CS Executive role holders | | Manual reassignment | CA Manager can override assignment from the task record or in bulk from the Command Centre | | Obligation chaining | Filing a task automatically creates the next in the sequence (e.g. 26Q Q3 files, Q4 task is created) | | Reminder cadence | Automated reminders at T-7, T-3, T-1, due day, then weekly overdue; each reminder logged to prevent duplicates | | Partner escalation | Tasks overdue by 7+ days trigger a high-priority to-do for the CA Partner automatically | | Command Centre | Firm-wide view of all overdue and due-soon tasks, GST returns, ROC filings, notices, and open leads; supports bulk reassignment | | Compliance Tasks workspace shortcut | Orange shortcut tile for one-click access to the task list from the workspace home | *** ### 4. Income Tax Computations | Feature | Description | | --------------------------------- | --------------------------------------------------------------------------------------------------------------------------- | | Multi-entity computation | Supports individuals, HUFs, partnership firms, LLPs, private limited companies, and trusts | | All heads of income | Salary, House Property, Business and Profession, Capital Gains, and Other Sources | | Chapter VIA deductions | All sub-sections including 80C, 80D, 80G, 80TTA, 80TTB | | Old vs new regime comparison | Automatic comparison with recommended regime highlighted | | Surcharge calculation | Computed automatically based on income level and applicable surcharge band | | Health and education cess | Computed at 4% on tax plus surcharge; updates when tax changes | | Marginal relief | Calculated where applicable to prevent surcharge from exceeding incremental income | | Interest under 234A | Interest for late filing of return | | Interest under 234B | Interest for shortfall in advance tax paid | | Interest under 234C | Interest for deferment of advance tax instalments | | Late fee under 234F | Late filing penalty applied automatically for returns filed after the due date | | Tax Audit (Form 3CD) | Auto-generated from the linked income tax computation when section 44AB threshold is crossed; all 3CD clauses pre-populated | | Advance Tax Planner | Estimates quarterly advance tax instalments; generates bulk Excel MIS across all clients | | Client approval track | Separate approval status: Draft, Computed, Pending Client Approval, Approved, Filed | | Client e-approval | Client reviews and approves their computation via the portal using OTP or DSC | | E-Signature record | Tamper-proof record capturing approval method, document hash, and timestamp | | Filing record | Created on completion with acknowledgement number and ITR-V attachment | | Tax Configuration master | Annual slab, surcharge band, and rebate data stored as configurable records; updated each budget year without code changes | | Income Computation Summary report | Firm-wide view of ITR status, taxable income, total tax, and net payable or refund for all clients this assessment year | *** ### 5. GST and Indirect Tax | Feature | Description | | ------------------------------------- | ------------------------------------------------------------------------------------------------ | | GST Return Tracker | Tracks preparation, review, approval, and filing for every GST return type per client per period | | GSTR-1 management | Monthly and quarterly outward supply return tracking | | GSTR-3B management | Monthly and quarterly summary return tracking | | GSTR-9 management | Annual return tracking | | GSTR-9C management | Reconciliation statement tracking for applicable businesses | | GSTR-4 management | Annual return for composition scheme dealers | | CMP-08 management | Quarterly statement-cum-challan for composition dealers | | GST Return workflow | Five-stage workflow: Data Prepared, Submitted for Review, Partner Approved, Filed, Archived | | ITC Reconciliation | Compares Input Tax Credit available in GSTR-2B against ITC recorded in books | | Mismatch flagging | Differences exceeding Rs. 1,000 flagged as Mismatch; within tolerance flagged as OK | | GSTR-3B filing block | Reconciliation must be cleared before GSTR-3B can move to Approved status | | GSTR-1 to GSTR-2B chaining | Filing GSTR-1 automatically creates the GSTR-2B follow-up task | | GSTR-3B period chaining | Filing GSTR-3B automatically creates the next period's tracker | | GST Return Tracker workspace shortcut | Purple shortcut tile for one-click access from the workspace home | | GST/TDS Reconciliation Summary report | Firm-wide ITC mismatch table with Mismatch/OK flag per client per return period | *** ### 6. TDS and TCS Returns | Feature | Description | | -------------------------- | ------------------------------------------------------------------------------------------------- | | Form 24Q management | Quarterly TDS return for salary deductions | | Form 26Q management | Quarterly TDS return for non-salary deductions | | Form 27Q management | Quarterly TDS return for deductions from payments to non-residents | | Form 27EQ management | Quarterly TCS (Tax Collected at Source) return | | Deductee line entry | Captures deductee PAN, section, amount paid, and TDS deducted per line | | Challan deposit validation | Matches TDS deducted against challans deposited to prevent under-deposit notices | | Late filing fee tracking | Section 234E fee calculated and displayed for overdue TDS returns | | Form 16 issuance task | Auto-created when Form 24Q is filed; prompts staff to generate and issue salary TDS certificates | | Form 16A issuance task | Auto-created when Form 26Q or 27Q is filed; prompts staff to generate non-salary TDS certificates | *** ### 7. ROC and Company Law | Feature | Description | | ------------------------ | --------------------------------------------------------------------------------------------------------------------- | | ROC Filing management | End-to-end workflow for MCA/ROC statutory forms | | AOC-4 filing | Annual financial statement filing with attachment management | | MGT-7 filing | Annual return filing with shareholder and director details | | ADT-1 filing | Auditor appointment form management | | DIR-12 filing | Director appointment and resignation form management | | DIR-3 KYC filing | Annual director KYC verification management | | LLP-11 filing | Annual return for LLPs | | LLP-8 filing | Statement of account and solvency for LLPs | | MGT-14 filing | Filing of special and ordinary resolutions with the ROC | | ROC Filing workflow | Five-stage workflow: Drafted, Review, Client Approval, Filed, SRN Received | | SRN recording | Service Request Number field mandatory before closing an ROC filing | | Board Meeting records | Tracks AGMs, EGMs, postal ballots, committee meetings | | Meeting notice dispatch | Records date and mode of notice dispatch to board members | | Quorum tracking | Confirms quorum achieved before proceeding to agenda | | Agenda management | Structured agenda items with resolution text | | Minutes management | Draft and final minutes with version history | | SS-1 compliance | Secretarial Standard 1 compliance fields for board meetings | | SS-2 compliance | Secretarial Standard 2 compliance fields for general meetings | | MGT-14 auto-trigger | Filing task created automatically when minutes are approved where resolutions require registration | | Secretarial Audit | Structured area-by-area checklist for section 204 audits; includes qualifications and observations | | Secretarial Audit report | Final report attachment and filing workflow for listed and large companies | | Statutory Registers | Maintains and versions MGT-1 (Members), Directors and KMP, Charges, Contracts and RPT (MBP-4), Loans, and Investments | *** ### 8. Notices and Assessments | Feature | Description | | ----------------------- | ----------------------------------------------------------------------------- | | Notice creation | Tracks statutory notices from Income Tax, GST, TDS, and ROC authorities | | Authority tracking | Records which authority issued the notice and the section or reference number | | Response deadline | Tracks the deadline by which the firm must respond | | Demand amount | Records the tax demand or penalty amount stated in the notice | | Hearing date management | Multiple hearing date entries with outcome notes | | Final outcome | Records the final resolution: Favourable, Partially Favourable, or Adverse | | Notice workflow | Three stages: Received, Response Drafted, Filed, Closed | | Client-visible notices | Notices marked as client-visible appear in the client's portal | | Partner escalation | Notices approaching their response deadline escalated to CA Partner | *** ### 9. Document Management, DSC, and Credentials Vault | Feature | Description | | ------------------------------ | ------------------------------------------------------------------------------------------------ | | Document Request auto-creation | Created automatically when a compliance task is generated; uses per-form checklist template | | Document checklist | Per-form list of required documents pre-loaded from the template | | Status auto-update | Open, Partially Received, Received status updates automatically as client uploads documents | | Version history | Every uploaded document retains its full version history | | Client portal upload | Client uploads documents directly from their portal into the firm's document request queue | | Manual document request | Can be created independently from a compliance task by CA Staff or CA Manager | | Document Status report | Outstanding document requests sorted by due date with days overdue | | DSC tracking | Tracks class, serial number, validity period, and holder for every Digital Signature Certificate | | DSC auto-status update | Status (Active, Expiring Soon, Expired) refreshed automatically every day | | DSC Expiry Alert report | Lists all DSCs expiring within a configurable window (default 60 days) sorted by days remaining | | Portal Credentials Vault | Encrypted storage of GST portal, MCA21, and income tax e-filing credentials per client | | Vault access restriction | Credentials hidden in list views; only CA Managers and CA Partners can reveal them | | E-Signature record | Records OTP or DSC-based client approval with method, document hash, and timestamp | | E-approval required gate | ITR cannot be marked as Filed by the manager until the client's e-approval is recorded | *** ### 10. Time Tracking and Billing | Feature | Description | | --------------------------------- | ---------------------------------------------------------------------------------------------- | | Time Log creation | Staff log date, hours, activity type, and billable flag against each compliance task | | Billable flag | Each time log line marked billable or non-billable; only billable hours go to invoices | | WIP visibility | Work in progress view showing unbilled hours per client and per staff member | | Staff utilisation tracking | Total hours vs billable hours per staff member for a period | | Billing Engine | Generates GST-compliant Sales Invoices for retainer and time-and-materials engagements | | Retainer billing | Monthly or quarterly fixed-fee invoices generated automatically on schedule | | Time-and-materials top-up | Unbilled billable hours automatically added as line items to the retainer invoice | | Duplicate invoice protection | Idempotent billing: running the billing job twice in a month never creates a duplicate invoice | | Draft invoice review | Draft invoice reviewed by CA Manager, submitted by CA Partner | | GST on professional fees | Invoices include correct SAC code and GST rate for professional services | | Invoice on client portal | Filed invoice visible to the client in their portal billing section | | Online invoice payment | Clients pay online through Razorpay if the payment gateway is configured | | Revenue vs Effort Analysis report | Revenue per billable hour by engagement; top 10 clients bar chart | *** ### 11. Workspace, Dashboard, and KPIs | Feature | Description | | -------------------------------- | ----------------------------------------------------------------------------------------------- | | Computations Filed card | Real-time count of income tax computations filed this month | | Pending Filing card | Count of computations in Computed status awaiting filing | | Open Document Requests card | Count of all open document requests across all clients | | Active Engagements card | Total active client engagements for capacity planning | | Compliance Tasks by Status chart | Donut chart: split of all tasks across Pending, In Progress, Filed, Overdue, and other statuses | | Computations by Status chart | Bar chart: ITR filing season progress by Draft, Computed, and Filed counts | | Statutory Forms shortcut | Green shortcut tile to the CA Statutory Form catalogue list | | Computations shortcut | Blue shortcut tile to the CA Income Computation list | | Engagements shortcut | Cyan shortcut tile to the CA Engagement list | | Compliance Tasks shortcut | Orange shortcut tile to the CA Compliance Task list | | GST Returns shortcut | Purple shortcut tile to the CA GST Return Tracker list | | Leads shortcut | Pink shortcut tile to the CA Lead list | *** ### 12. Reports and Analytics | Report | Business Question Answered | Primary Users | | ---------------------------------- | -------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------- | | **Compliance Ageing** | Which tasks are overdue and by how many days? Shows Penalty Risk per task and a donut chart of firm health. | CA Manager (daily), CA Partner (weekly) | | **GST/TDS Reconciliation Summary** | Where do ITC figures in the books differ from GSTR-2B? Mismatch/OK flag per client per period. | CA Staff (before filing), CA Manager (before submission) | | **Penalty Avoidance** | How much penalty did the firm save clients this period? Rupee-denominated penalty avoided and penalty paid per task. | CA Partner (client reviews), CA Manager (team performance) | | **Revenue vs Effort Analysis** | Which clients generate the best revenue per hour of staff time? Revenue per billable hour by engagement. | CA Partner (quarterly fee review before renewals) | | **Client Compliance Health Score** | Which clients are at risk? Five-dimension score (Filing, ITC/GST, ROC, Meeting, KYC) with Green/Amber/Red bands. | CA Partner (monthly), CA Manager (client visit prep) | | **Income Computation Summary** | What is the ITR status and tax position for every client this assessment year? | CA Manager (ITR season monitoring), CA Partner (progress view) | | **DSC Expiry Alert** | Which Digital Signature Certificates expire within the next 60 days? | CA Manager (weekly), CA Partner (renewal decisions) | | **Document Status** | Which document requests from clients are still outstanding and how overdue are they? | CA Staff (daily follow-up), CA Manager (portfolio review) | *** ### 13. Automation Engines | Engine | What It Does | Frequency | | --------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | --------- | | **Obligation Engine** | Generates compliance tasks, GST Return Trackers, and ROC Filing records for all active engagements at the start of each period. Idempotent: re-running never creates duplicates. | Daily | | **Reminder Engine** | Sends client deadline reminders at T-7, T-3, T-1, due day, then weekly overdue. Respects each client's preferred channel (Email, WhatsApp, SMS) with in-app fallback. Each reminder logged to prevent duplicates. | Daily | | **Escalation Engine** | Creates a high-priority to-do for the CA Partner when any obligation is more than 7 days overdue with no filing action taken. | Daily | | **DSC Status Engine** | Refreshes the status (Active, Expiring Soon, Expired) of every Digital Signature Certificate record. | Daily | *** ### 14. Client Portal | Feature | Who Uses It | What It Does | | ------------------------- | -------------------------------- | ----------------------------------------------------------------------------------- | | Dashboard | CA Client | Client's own compliance status and pending actions at a glance | | Task queue | CA Client | View tasks assigned to them; approve income tax return | | ITR Review and e-approval | CA Client | Review the computation memo and e-approve using OTP or DSC | | Notices view | CA Client | View notices the firm has marked as client-visible | | Filings view | CA Client | See all filed returns, ITR acknowledgements, and ITC status | | Document upload | CA Client | Upload requested documents directly into the firm's document request queue | | Document version history | CA Client | View all uploaded versions of a document | | Downloads | CA Client | Download filed returns, computation memos, and certificates | | Billing view | CA Client | View all issued invoices with amount and GST breakdown | | Online payment | CA Client | Pay invoices online via Razorpay (if configured) | | Self-service profile | CA Client | Update contact details and preferred reminder channel | | Onboarding checklist | CA Client | Complete the initial onboarding steps as a new client | | Support request | CA Client | Raise a support request to the firm | | Command Centre | CA Staff, CA Manager, CA Partner | Firm-wide view of all overdue/due-soon obligations; supports bulk task reassignment | | Deadlines calendar | CA Staff, CA Manager | Calendar view of all upcoming filing deadlines across the firm | | Practice MIS | CA Partner | Filings donut, risk-ranked client list, and management information summary | | Utilisation and WIP | CA Partner | Staff hours, billable utilisation, and work in progress | | Compliance Heatmap | CA Partner | Visual calendar heatmap of all upcoming deadlines | | Staff Workload view | CA Partner | Task load per staff member; identifies overloaded team members | | Firm Overview | CA Partner | Top-level summary of the firm's compliance status | *** ## Summary Counts | Category | Count | | ---------------------------- | ----- | | User roles | 6 | | Entity types handled | 8 | | Statutory forms in catalogue | \~62 | | Functional modules | 14 | | Built-in reports | 8 | | Automated engines | 4 | | Workflow types | 5 | | Total record types | \~45 |