> ## Documentation Index > Fetch the complete documentation index at: https://docs.bizaxl.com/llms.txt > Use this file to discover all available pages before exploring further. # Outlets and Counters > Run several café outlets from one system - each outlet has its own ordering link, menu and prices, tax and discount limits, pickup token series, and named counters with assigned cashiers. One café or a group of them, BIZ Cafe runs both. Each **outlet** is a branch of your café with its own ordering link, its own menu and prices, and its own counters. Staff see only the outlet they work at, while you can look across all of them. This page covers setting an outlet up, what it controls, and how counters and cashiers are assigned. BIZ Cafe Table QR screen showing separate scan-to-order codes for the BTM Layout, Indiranagar, and Koramangala outlets *** ## Who Manages This | Role | What They Do Here | | ---------------- | ------------------------------------------------------------------------------------------------------------------------- | | **Cafe Admin** | Creates outlets and counters, sets each outlet's menu, prices, and limits, assigns cashiers, and switches between outlets | | **Cafe Cashier** | Works at one outlet, which is fixed for them. Opens a counter they are assigned to | | **Cafe Kitchen** | Works at one outlet, which is fixed for them. Sees only that outlet's orders | Only an administrator sets outlets up. Counter and kitchen staff see their outlet as a fixed label in the sidebar and cannot switch away from it. *** ## Setting Up an Outlet Open the outlet list from the BIZ Cafe workspace and create a record with the outlet's name, its short code, and its contact details. Set **Menu** to the full café menu, or to only the items listed for this outlet if it serves a shorter range. Enter the tax percent, the most a cashier may discount, and the parcel charge. Leave any of them blank to use the café-wide value from Café Settings. Enter a Daily Token Start so this outlet's pickup numbers do not collide with another outlet's. Create a counter for each till at the outlet and list the cashiers allowed to work it. Open the Table QR page and print the code for this outlet. It points at the outlet's own ordering link. *** ## Field Guide: Outlet | Field | Description | | ---------------------------- | -------------------------------------------------------------------------------------------------------- | | **Branch Name** | The outlet's name, which identifies it everywhere in the system | | **Branch Code** | A short code used in the outlet's ordering link | | **Ordering Link** | The web address guests reach this outlet's menu on | | **Active** | Whether the outlet is trading. Switch it off to take an outlet out of service without losing its history | | **Phone** | The outlet's contact number | | **Address** | The outlet's address | | **Menu** | Whether the outlet serves the full café menu or only the items listed for it | | **Daily Token Start** | The number this outlet's daily pickup tokens start from | | **Tax Percent** | The tax rate applied at this outlet. Falls back to the café-wide rate when blank | | **Max Discount % (Cashier)** | The most a cashier may take off an order at this outlet | | **Parcel Charge** | What this outlet charges for a parcel or takeaway line | *** ## Field Guide: Counter | Field | Description | | ---------------- | -------------------------------------------------------- | | **Counter Name** | The till's name, for example Front Till or Drive Through | | **Outlet** | The outlet this counter belongs to | | **Active** | Whether the counter is in service | | **POS Profile** | The billing profile the counter sells against | | **Cashiers** | The staff allowed to open this counter | A cashier who is not listed on a counter cannot open it, and a counter that is already open cannot be opened a second time. This keeps one till session per counter and makes the end-of-shift cash count meaningful. *** ## One Menu, Different Prices The menu is maintained once for the whole café. What changes per outlet is which items appear and what they cost: * **Availability.** Set an outlet's **Menu** to the items listed for it, then list the items it serves. Guests at that outlet see only those. * **Price.** An item can carry a different price at a single outlet, so the same coffee can cost differently across town without a second menu. Anything you leave unset falls back to the café-wide item price, so you only record the differences. See [Menu Management](/hospitality-leisure/cafe/menu-management) for the menu itself. *** ## How Guests Reach One Outlet Each outlet has its own ordering link built from its Branch Code, and that is what its printed QR code points at. A guest who scans at one outlet sees that outlet's menu, prices, and pickup token, and never sees another's. A guest who opens the site root instead is shown a picker so they can choose which outlet they are ordering from. See [QR Self-Ordering](/hospitality-leisure/cafe/qr-self-ordering) for the guest experience. *** ## Working Across Outlets As an administrator you get an outlet switcher in the sidebar. Switching changes what every operations screen shows: the dashboard, the kitchen display, the counter, and the payments register all follow the outlet you are viewing. Counter and kitchen staff have no switcher; their outlet is fixed. *** ## Upstream and Downstream Dependencies * An outlet **must exist before** its counters, its outlet-specific prices, and its QR code. * A counter **must list a cashier** before that cashier can open a till on it. See [Till Sessions](/hospitality-leisure/cafe/till-sessions). * Orders, bills, and reports **carry the outlet** they belong to, so every figure can be read for one outlet or for the whole group. See [Reports](/hospitality-leisure/cafe/reports-overview). *** ## Best Practices * **Give each outlet a distinct token start.** Two outlets calling out the same number on the same day confuses collection. * **Deactivate rather than delete.** Switching an outlet or counter off keeps its trading history readable; deleting it does not. * **Only record the differences.** Leave tax, discount, and parcel blank at an outlet that follows the café-wide values, so there is one place to change them later. * **Keep the cashier list on each counter current.** Staff who have moved on should come off the counter they no longer work. * **Reprint the QR code after renaming an outlet.** The printed code carries the outlet's link, so check it still resolves after a change.