> ## Documentation Index > Fetch the complete documentation index at: https://docs.bizaxl.com/llms.txt > Use this file to discover all available pages before exploring further. # Café and Quick-Service Management > Scan-and-order for customers, a live kitchen display, a counter till that reconciles its own cash, and every outlet running on one menu and one set of books. **Document Type:** Business Template Datasheet - suitable for sales presentations, demos, and customer onboarding *** ## What we Offer bizaxl Café is a complete counter-service operation for cafés, coffee shops, bakeries and quick-service outlets. Customers scan the table or counter QR code and order from their own phone with no app and no account, paying online or at the till. The kitchen works from a live display that shows each order and moves it through preparation. The counter runs a proper cash shift: the cashier opens a till, rings up walk-in orders, bills them, and closes the shift against a counted Z-Report. Owners configure the menu, modifiers, add-ons and pricing once, watch trade on a live dashboard, and run several outlets from the same system, each with its own ordering link, its own menu and pricing, its own counters and its own daily token series. Every bill and every shift close is mirrored into the accounting and stock ledgers automatically, so the books are done by the time the shutters come down. *** ## Who is it Built For? * Cafés and Coffee Shops * Bakeries and Patisseries * Quick-Service and Takeaway Counters * Juice Bars, Tea Rooms and Dessert Counters * Cloud Kitchens Taking Direct Orders * Multi-Outlet Café Chains *** ## Business Priorities We Accelerate * **Queues at the counter** - One person taking every order becomes the bottleneck at peak hours. Customers scan a QR code and order from their own phone, so the counter bills instead of transcribing. * **Orders lost between counter and kitchen** - Shouted orders and paper chits go missing and get made twice. Every order lands on a live kitchen display and is advanced through preparation on screen. * **Cash that does not tally** - A drawer counted at midnight with no record of the shift invites disputes. Each cashier opens a till with a float and closes against a counted Z-Report that shows expected against actual, with any excess or shortage recorded. * **Menu drift between outlets** - Separate price lists per outlet drift apart and confuse customers. One menu is maintained centrally, and each outlet chooses whether it serves the full menu or its own listed selection with its own prices. * **Books done twice** - Re-keying the day's sales into accounts wastes an evening and introduces errors. Every counter sale and every online order posts to the sales and stock ledgers as it happens. * **Discounts given away at the till** - Unbounded discretion at the counter erodes margin quietly. A per-outlet cap limits what a cashier can discount, and every discount is recorded against the order. *** ## Key Benefits Customers scan a printed QR code, browse the menu on their phone, choose modifiers and add-ons, and place the order. No download, no account, no waiting to be served. Orders appear on the kitchen screen the moment they are placed and move through New, Preparing and Ready. A kitchen ticket prints when you want paper. A cashier opens a till with an opening float, bills against it, and closes with a counted Z-Report. Cash is transferred to the vault and any variance is booked and alerted on. Phone orders and counter orders share one daily token series per outlet that resets each day, so there is one queue and one number to call out. Each outlet gets its own ordering link, menu and pricing, tax and discount limits, counters and token series. Staff are pinned to their outlet; owners switch between them. Set up as many counters as an outlet has, assign the cashiers who may work each one, and see which counters are open and what they have taken today. Take payment online at checkout or let the customer pay at the till. Orders left unpaid past a timeout you set are released automatically. Every bill posts to the sales and stock ledgers with the right income account and tax, and every shift close posts its cash transfer. Nothing is re-keyed. Today's sales, order counts, open tills and top-selling items on one screen, for one outlet or across the group. Customers rate the order from the same phone link they ordered on, so you see how the day actually went, not just what it sold. *** ## Key Features & Modules *Available in: Portal* * Printable QR code per outlet linking to its own ordering page * Guest ordering with no login and no app install * Menu browsing by category with photos and prices * Single-choice modifiers such as sugar level, milk and size * Paid add-ons such as an extra shot or syrup * Cart with quantity control and order notes * Parcel and takeaway charge applied per line * Live order tracking against a daily pickup token * Receipt download from the order status page * Star rating and comments after the order *Available in: Portal* * Live order board for the outlet, refreshed as orders arrive * Advance an order through New, Preparing and Ready * Order-ready alert queued to the customer when an order reaches Ready * Cancel an order with a recorded reason * Kitchen ticket print format *Available in: Portal* * Touch-first counter for walk-in orders * Open a till with an opening float and close it against a counted Z-Report * Each counter sale recorded once, so there is no double charge on a re-bill * Split payment across cash, card and digital modes * Order discount by percentage or amount, capped per outlet for cashiers * Cash transfer to the vault on close, with excess or shortage booked * Cash-variance alert past a threshold you set * Payments register listing counter bills and online orders with mode filters * Receipt reprint from the register *Available in: Portal, Desk* * Menu Category grouping with the income account its sales post to * Menu Item with selling price, tax rate and optional stock-item mapping * Modifier Group and Modifier Option sets with a default choice * Cafe Add On extras attachable to items * Availability toggle to take an item off the menu without deleting it * Menu management screen for owners, no developer needed *Available in: Portal, Desk* * Cafe Branch record per outlet with its own ordering link and contact details * Full menu or an outlet-specific selection, set per outlet * Menu Item Branch pricing override for a single outlet * Per-outlet tax percent, cashier discount cap and parcel charge * Per-outlet daily token start number * Cafe Counter records per outlet, each with its assigned cashiers * Branch selector for owners, a pinned outlet for counter and kitchen staff * Table QR screen printing the ordering QR code for each outlet *Available in: Portal* * Pay online at checkout or pay at the counter, switchable in settings * Payment confirmed by both the browser callback and the provider webhook * Unpaid online orders released automatically past a timeout you set * Unpaid QR orders released on their own separate timeout *Available in: Desk* * Every bill posted as a sale against the category's income account with its tax row * Stock drawn down for items mapped to a stock item * Shift close posted as a cash transfer to the vault with any difference booked * Cancelling a bill reverses both the ledger and the stock entry * Modes of payment, clearing accounts and the walk-in customer set up on install *Available in: Desk* * Cafe Daily Sales report * Cafe Session Report, the shift Z-Report with tender totals and cash variance * Cafe Receipt, Cafe Kitchen Ticket and Cafe Invoice print formats * Cafe Opening Slip and Cafe Closing Slip print formats * Cafe Notification Log queueing order-ready, closing-summary and cash-variance alerts over SMS or WhatsApp * Desk alert bell showing open tills and today's cash-variance closings * Order Journey pipeline view on the Desk workspace *Available in: Desk* * Guided first-run setup for the café profile and menu * Sample menu, modifiers, add-ons, orders and an open till you can explore * Sample data removable in one step when you go live * Cafe Settings single record holding branding, tax, payment and alert configuration *** ## Customization Included In This Template ### Pre-Configured Workflows | Workflow | Steps | | ---------------------- | -------------------------------------------------------------------- | | Order lifecycle | Pending Payment, New, Preparing, Ready, Completed, or Cancelled | | Counter till session | Open with a float, bill against it, close against a counted Z-Report | | Online order bill | Draft, Paid on submit with the sale posted, Cancelled reverses it | | Order Journey pipeline | Cafe Order, then the bill, then Cafe Feedback | ### Ready-to-Use Document Templates * Cafe Receipt * Cafe Kitchen Ticket * Cafe Invoice * Cafe Opening Slip (till open) * Cafe Closing Slip (Z-Report) ### Pre-Set User Roles | Role | Access Level | | ------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Cafe Admin | Full. Configures the menu, modifiers, add-ons, outlets, counters and settings; sees the live dashboard, the payments register, both reports and every operations screen; switches between outlets. | | Cafe Cashier | Counter and till. Opens and closes the till, takes and bills walk-in orders, looks up bills and reprints receipts, and sees the kitchen display. Pinned to one outlet; cannot reach the dashboard or menu management. | | Cafe Kitchen | Kitchen display only. Sees live orders for the outlet and advances them through preparation. | ### Branding Included * Café name, logo, phone and address shown across the ordering site * Storefront theme colours: primary, accent, background, surface, text and muted * Currency and tax percent * All editable in the Cafe Settings record, with changes live on the ordering site immediately ### Sample Data Included * Menu categories and items with tax and stock mapping * Modifier groups, options and add-ons * A demo open till session * Sample orders, bills and feedback *** ## Technical Specifications * Runs in any modern browser on phone, tablet and desktop * Two web front ends: a guest ordering site and a staff operations console * Customer ordering needs no app install and no customer account * Desk back office for configuration, reporting and accounting * Role-based access enforced on both the screens and the underlying data * Accounting and stock on the bizaxl Business Application Suite * Counter till and cash-shift engine shared with bizaxl Point of Sale * Online payments through the bizaxl payments integration * Alerts over SMS or WhatsApp * Thermal-printer ready receipts and kitchen tickets * Hosted deployment with routine backups *** ## Implementation & Go-Live We create your site, load the guided setup, and record your café name, branding, currency, tax and accepted payment methods. Your categories, items, prices, modifiers and add-ons are entered, with photos and stock mapping where you want stock tracked. Each outlet is set up with its ordering link, menu choice, tax and discount limits, token series and counters, and its cashiers are assigned. The ordering QR code for each outlet is printed from the Table QR screen and placed on tables and at the counter. A short session each for kitchen staff on the display, cashiers on the till and shift close, and owners on the menu, dashboard and reports. You go live, we watch the first shifts with you, and the sample data is removed once you are settled. *** ## Next Steps See a customer scan, order and pay, and watch it land on the kitchen display and the till, in fifteen minutes. Send us your menu and price list and we will load it into a trial site so you can order from your own phone. Tell us how many outlets and counters you run and we will size the setup and quote it.