> ## Documentation Index > Fetch the complete documentation index at: https://docs.bizaxl.com/llms.txt > Use this file to discover all available pages before exploring further. # Eye Care Center > A complete guide to running your eye care center using Bizaxl - from booking eye examinations and recording prescriptions to managing clinical investigations, surgical procedures, and billing. An eye care center handles a unique mix of patient needs: routine vision check-ups, spectacle and contact lens prescriptions, medical eye conditions like glaucoma and cataracts, surgical procedures, and long-term monitoring for diabetic eye disease. Managing all of this on paper or disconnected systems means prescriptions get lost, investigation results are not linked to the consultation that ordered them, and billing for procedures gets missed. The Bizaxl eye care system brings every part of your practice into one place. The front desk books appointments, the optometrist or ophthalmologist records the full eye examination, investigations like tonometry and OCT are linked to the patient's record, optical prescriptions are stored permanently and can be retrieved at any visit, and billing tracks every service from the initial consultation to surgical follow-up. *** ## What This System Does for Your Eye Care Center | Task | How the System Helps | | -------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------- | | Booking appointments | Book patients for specific types of eye appointments (eye exam, glaucoma screening, post-op follow-up) against specific doctors/optometrists | | Recording eye examinations | Document visual acuity, refraction, diagnosis, and all clinical findings in a structured examination record | | Optical prescriptions | Record spectacle and contact lens prescriptions inside the examination; patients can view their prescription online | | Clinical investigations | Track tonometry, OCT, fundus photography, visual field tests, and other investigations ordered from the examination | | Surgical planning and procedures | Record cataract, LASIK, and other surgical procedures with pre-op and post-op checklists | | Inpatient/day surgery management | Manage patients admitted for eye surgery - bed assignment, surgical notes, and discharge | | Lab tests | Record pre-operative blood tests and other investigations | | Billing | Invoice every service - consultation, investigations, procedures, optical dispensing, surgery | | Patient self-service | Patients can book appointments and view their prescription and results online | *** ## Who Works in This System | Role | What They Do | | ------------------------------------------ | ------------------------------------------------------------------------------------- | | Healthcare Administrator | System configuration, billing oversight, daily operations management | | Healthcare Practitioner (Ophthalmologist) | Full eye examinations, diagnosis, surgical procedures, prescribes investigations | | Healthcare Practitioner (Optometrist) | Refraction, visual acuity, optical prescriptions, contact lens fitting | | Nursing User (Ophthalmic Nurse/Technician) | Vital signs, preliminary vision screening, assists with investigations and procedures | | Laboratory User | Processes pre-operative blood tests and other lab investigations | | LabTest Approver | Reviews and approves lab results | | Patient | Books appointments online, views prescriptions and investigation results | *** ## The Typical Day at an Eye Care Center 1. The front desk checks **Open Appointments** to see who is expected today 2. Patients arrive; pre-screening begins (visual acuity check, IOP measurement by the ophthalmic technician) 3. The optometrist or ophthalmologist conducts the eye examination - recording findings, refraction, and diagnosis 4. Investigations ordered in the examination flow to the investigation team (OCT, visual fields, fundus photography) 5. Surgical patients have their pre-op checks completed and procedures performed 6. Optical prescriptions are given or dispensed (spectacles/contact lenses) 7. Billing invoices every service at the end of each visit 8. The billing team checks **Appointments to Bill** to make sure nothing is missed *** ## What Makes This Different from Paper Records * The complete optical prescription history is stored permanently - the optometrist can see what prescription the patient had 3 years ago without searching through filing cabinets * Investigation results (OCT, visual fields) are linked to the examination that ordered them, so the ophthalmologist sees results in context * Pre-operative checklists ensure nothing is missed before a patient goes into surgery * Appointment reminders are sent automatically - patients receive an SMS before their eye appointment * Patients can view their spectacle prescription online without calling the clinic * Billing for investigations and procedures is tracked against each consultation to prevent revenue being missed *** ## Next Steps Learn how the workspace is organised and where to find everything See all features with their purpose and connections Understand the full patient journey from first visit to follow-up Record a complete eye examination with findings and prescriptions