> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bizaxl.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Pharmacy
> How to operate the pharmacy counter at the Diagnostic and Scan Centre - opening a shift, dispensing medicines, and closing the counter at end of day.
The diagnostic centre has a small pharmacy counter for dispensing basic medicines to patients. It operates as a POS (Point of Sale) station separate from the clinical billing. Common medicines dispensed include Paracetamol for patients in pain while waiting for their scan.
**Who does this:** Pharmacist
***
## Opening the Pharmacy Counter
At the start of the working day (or the pharmacist's shift):
1. Go to **Pharmacy** in the workspace sidebar and click **POS Opening Entry**.
2. Click **New**.
3. Select the **POS Profile**: Pharmacy.
4. Enter the opening cash balance in the drawer.
5. Click **Submit**.
The pharmacy counter is now open and ready to accept sales.
***
## Dispensing Medicine (Making a Sale)
1. Go to **Pharmacy** and click **point-of-sale**.
2. The POS screen opens.
3. Search for the patient (optional - cash sales may not need a patient link).
4. Search for the medicine by name and click to add it to the order.
5. Enter the quantity.
6. Select the payment method (Cash / Card / UPI).
7. Click **Complete Order**.
A POS Invoice is created automatically and the medicine is deducted from stock.
***
## Viewing Recent Sales
Go to **Pharmacy** and click **POS Invoice** to see all pharmacy sales for the current session. You can filter by:
* Date
* Status (Paid, Return)
* Customer / Patient
***
## Processing a Return
If a patient returns medicine that was dispensed in error or in excess:
1. From **Pharmacy > POS Invoice**, open the original invoice.
2. Click **Return**.
3. Enter the quantity being returned.
4. Submit. The stock is added back and a credit note is created.
***
## Closing the Pharmacy Counter
At the end of the working day (or end of the pharmacist's shift):
1. Go to **Pharmacy** and click **POS Closing Entry**.
2. Click **New**.
3. Select the same **POS Profile** used at opening.
4. The system shows the expected closing balance (opening cash + cash sales).
5. Enter the actual cash counted in the drawer.
6. Any difference is flagged as a variance.
7. Click **Submit**.
***
## Stock Management for Pharmacy
Medicine stock is managed separately from scan consumables. Medicines are deducted automatically from the pharmacy stock when a POS Invoice is submitted.
To check current medicine stock, go to **BAS > Stock > Stock Balance** and filter by the Pharmacy warehouse or medicine item group.
To receive new medicine stock, create a **Purchase Receipt** from the supplier or a **Stock Entry** (Material Receipt).
***
## Medicines Available
The pharmacy counter holds basic medicines. Common examples:
* Paracetamol (for pain and fever relief while waiting for scans)
* Oral rehydration salts (for patients fasting for USG who became dizzy)
The full medicine catalogue is maintained by the Healthcare Administrator in the Items master.
***
## Best Practices
* Do not leave the POS screen open and unattended. If the pharmacist steps away, close or lock the session.
* Always complete the POS Closing Entry at the end of every shift. An unclosed session prevents accurate daily cash reconciliation.
* Keep pharmacy stock separate from scan consumables. Do not use pharmacy stock for scan procedures or vice versa.
* For prescription medicines, verify the patient has a valid prescription before dispensing. The medication request from the Patient Encounter can serve as an internal prescription.
* If a medicine is near expiry, remove it from the active pharmacy shelf and process it through a Stock Entry (write-off) rather than dispensing it to a patient.